PERSISTENT PILL
Mobile App
A friendly reminder to take your pills on time.
OVERVIEW OF THE PROJECT
ROLES AND RESPONSIBILITIES
Project Manage | UX Researcher | UI Designer
PROBLEM
Creating a pill reminder app for users to receive notifications on when they need to take their pills
SOLUTION
Users are able to add their pill information to their log. They can add notifications to receive alerts on when to take their pills
PROCESS
DISCOVERY AND RESEARCH
The chosen research method allowed us to gather valuable insights and data on our user's needs, preferences, and behavior patterns. This information was crucial in developing a better understanding of our target audience and creating a product that meets their needs and expectations.
COMPETITIVE ANALYSIS
USER SURVEY
SUMMARY
The user survey consisted of questions designed to uncover customer preferences and challenges, and to gain insight into how they think. The results of the survey provided valuable information that will be used to inform future product decisions.
USER INTERVIEW
SUMMARY
The user interview provided invaluable insight into the user experience and helped validate some of the results from the survey. It allowed me to ask more probing questions and gain a deeper understanding of user experience. This ultimately led to more informed decision making when making product changes.
Candidate #1
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Client was able to tell me about her medication and when she needs to take it
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Currently she doesn’t use anything to remind herself to take her medication
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She has to pick up medication from Walgreens when she needs a refill
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She believes taking her medication on time is important for her health
Candidate #2
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User was able to walk me through their experience with taking their pills
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They expressed how they needed to take one pill during a specific time but would always forget to take it
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The user tends to be busy working two jobs and has long days where she forgets to take her pill
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User would prefer a pill reminder app to send her notifications. They would also like a second reminder for if they decide to skip their pill.
CONTEXTUAL INTERVIEW
SUMMARY
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I observed the client as she went to pick up her medication from Walgreens
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Client received a text alert that her medication was ready
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She then proceeded to pick up her medication then made her way home
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Client leaves her medication by her cabinet with the rest of her vitamins so she can remember to take them
PERSONA
SUMMARY
Personas are fictitious characters that represent a user segment, based on real-world user research. They are created to help visualize and empathize with their target users, and ensure that all product decisions are made with the end user in mind. Personas can help make better design decisions that are tailored to the needs of the user.
AMBER SMITH
Role: Retired
Age: 52
Occupation: College Professor
Gender: Female
Location: New York
Tier: Expert
"As I am getting older the pain from my arthritis has been increasing. My doctor has prescribed me with medication for treating my temporary condition. I regularly take my vitamins but I often forget to take my medications."
Motivations
Amber has always been in good health and takes good care of her body. She recently has been going through a lot of pain due to her arthritis. Her doctor has prescribed her with medication but she sometimes forgets to take it. Because she is new to taking medication a friendly reminder would help her get back on track with her dosages.
Goals
1. Having alerts to remind me to take my medications
2. Being in good standing with my health
3. Being able to view my current and future dosages
Frustrations
1. Forgetting what day and time to take my medication
2. Getting confused with medication and vitamins
3. Forgetting that I took my medication
Bio
Amber is retired College Professor who lives with her husbanded three kids. Amber has recently been going through a lot pain due to her arthritis. She is getting help she needs from her doctor and is now on medication. She did have a pill box to remind her to take her medication but she often would forget. She would like to receive an alert to remind her when to take her medication.
MICHAEL WILLIAMS
"Now that I lost weight and changed my diet, my doctor told me the number for my cholesterol have improved. Now I can have a lower dosage."
Motivations
Michael likes to stay active and be in good shape. He goes to the gym twice a week and monitors what he eats. He believes in a balanced diet and staying in good health. On the weekends during his time off he likes to ride his bike in the park or take long walks on the board walk. He his currently on medication for his cholesterol, but since he lost weight and changed his diet, he now has a lower dosage.
Goals
Role: Talent Management
Age: 35
Occupation: Human Resources
Gender: Male
Location: New York
Tier: Expert
1. Lower his cholesterol
2. Eating more greens and cutting out sugar
3. Exercising more and being active
Frustrations
1. Missing to take his medication
2. Not having a reminder in my change of dosage
3. Having a missing dosage affect my health
Bio
Michael is 35 single and lives on his own. His family has a history of high cholesterol. He was over weight and not exercising and his doctor told him his cholesterol was very high. He then decided to change his lifestyle so that he can be in better shape. His doctor put him on medication to help reduce his cholesterol.
INFORMATION ARCHITECTURE
USER STORIES
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As a user, I want to know what current pills I need to take for today, so that I can set a reminder for them.
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As a user I want to know what pills I will be taking in the future, so that I can prepare for my intake.
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As a user I want to know how to set up notifications as a reminder to take my pills so that I can take them on time and be in good health.
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As a user I want to be notified of when I am low on my medication so that I can contact my doctor for a refill.
TITLE OF THE CALLOUT BLOCK
SKETCHES
Sketches served as a starting point for the design process, allowing for brainstorming and exploration of different concepts and layouts.
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USER FLOW
The use flow is a diagram that illustrates the steps a user would takes when using an app or website. It is helpful when designing the app to understand how users will navigate through the product.
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PAPER PROTOTYPE
This paper prototype was a useful to test ideas and concepts with the user. It allowed them to visualize the design and get an idea of how the application would look and behave in real life.
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BRAND DEVELOPMENT
COLOR PALETTE IDEAS AND INSPIRATION
The mobile application design was carefully crafted to evoke the intended emotions in the users. The cool shades of blue used in the design were meant to illustrate trust, security, logic, calmness, and loyalty.
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TYPOGRAPHY
This typography was selected to create a clear distinction between different sections on the app, such as titles, headings, and body text.
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LOGO
Rough sketches were create before digital logo was created.
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USABILITY TESTING
User was able to complete the following task:
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Add pill, view current pill intake, view notification, and check that she taken her pill
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User understood the flow of the prototype and thought the app would be very helpful for her
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User suggested to add “In the morning” and “Before bed / At night” for when the user would need to take their pill
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ITERATIONS
ITERATIONS AFTER USABILITY TESTING
Before
After
"In the morning" and "At night/Before sleep" where added after usability test. User suggested this is another important time for users to take their pills.
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FINAL THOUGHTS
SUCCESSES AND LEARNING OPPORTUNITIES
The pill reminder app works well with clients who forget to take their medication and need an alert.
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The user is able to input their pill name, type of pill, dose, frequency, time, start date, duration and when they need to take it. They are also able to view current and future intakes
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I’ve learned so much about why users forget to take their medication and how important it is for their health.